SSM9 I Action Item 2 | Needs Assessment Role Play Practice

After you complete your needs assessment worksheet in Action Item 1, practice using it with a colleague. Review the various question types from this module, and make notes on your worksheet indicating where you might use various questions to get the information you need and build rapport and trust with your prospect.  Tip: Videotape yourself during all role playing sessions for your own personal review. You will gain a great deal of valuable knowledge and insight that you won’t be able to pick up on or retain while involved in the role play activity.